TKI® Assessments

“Conflict is neither good nor bad. Properly managed, it is absolutely vital.”
– Kenneth Kaye

Learn about the different conflict modes and how you can utilize this knowledge in managing conflict on the work floor.

The TKI® Assessment

The Thomas Kilmann conflict mode Instrument (TKI® assessment) is the world’s best-selling conflict management tool because it helps trainers, managers, and other professionals conduct productive one-on-one and group discussions about conflict. 

The instrument helps people understand how using different conflict management styles affects interpersonal and group dynamics, empowering them to choose the best approach for any situation. 

 

Using the tKI®

The TKI® assessment provides insight into an individual’s typical response to conflict situations using one or more of five conflict-handling modes, or styles: competing, accommodating, avoiding, collaborating, and compromising. 

These modes reflect varying levels of assertiveness and cooperation. By identifying alternative conflict resolution styles and how and when to use them most effectively, the TKI® assessment helps people reframe and defuse conflict, creating more productive outcomes. 

The TKI® Assessment supports team bonding and team building, leadership development, performance improvement, stress reduction, and employee retention. 

The TKI® assessment provides insight into an individual’s typical response to conflict situations using one or more of five conflict-handling modes, or styles: competing, accommodating, avoiding, collaborating, and compromising. 

These modes reflect varying levels of assertiveness and cooperation. By identifying alternative conflict resolution styles and how and when to use them most effectively, the TKI® assessment helps people reframe and defuse conflict, creating more productive outcomes. 

The TKI® Assessment supports team bonding and team building, leadership development, performance improvement, stress reduction, and employee retention. 

Program Outcomes

Get to know you

Find out what makes you, you. What makes you different and what makes you tick! The more you understand your strengths, the higher your sense of self-awareness, the better life decisions you make.

Get to know and appreciate others

The tool allows us to understand the strengths of those around us, and how to connect with the best to build strong bonds and relationships. Find out what makes others different from you and you can bridge the gap of your differences to grow stronger together as an individual, as partners, and as a team.

Get into action

Use what you know and make better life decisions. Use the tools to engage, create, and perform in your truest nature. Use your strengths to enhance your true talents, and practice new skills through the lens of your non-preference to enjoy the best of both worlds.

Frequently Asked Questions

There is no assessment that can measure every aspect of human conflict. All results of your assessment is entirely based on how accurately and honestly you assessed yourself in the tool. 

The tool is a self-report questionnaire thus your self-awareness in assessing your conflict style is vital. 

Genuine TKI® assessments are copyrighted and only accessible by individuals who are Certified Practitioners. Practitioners provide you with a link to complete the assessment and set up a meeting with you to provide you with the interpretation of the tool. 

The TKI® assessment is backed up by 30 years of research and continues to be refined and updated.

The TKI® assessment is not intended for use in the selection of job candidates, nor for making internal decisions regarding job placement, selection for teams or task forces, or other similar activities.

 It is unethical to require job applicants to take the assessment if the results will be used to screen out applicants.

The TKI® tool is primarily used for the development of individuals not for selection purposes.

Your TKI® assessment can change over time if you have learned to effectively use the different conflict modes since you last took the assessment. 
So if you feel you have improved on  some conflict modes and want to see your current results, you can take it again. 

The instrument should always be interpreted by a certified and licensed Practitioner. You should not merely be handed a report of your assessment. The assessment must always include an interpretive session with a certified and licensed Practitioner. During the sessions the Practitioner will discuss and interpret the results of the assessment and how to use the different conflict modes in different situations.

Trainings Offered

Managing Conflict using the TKI® Assessment

Conflict occurs wherever people’s concerns appear incompatible, making it a common and inevitable part of life. This workshops provides insights to individual’s conflict modes.

Participants will learn to appreciate their own and others’ approach to conflict and develop skills for assessing conflict situations and selecting appropriate strategies to handle them. They’ll practice using different conflict-handling modes and create an action plan for developing more effective conflict resolution skills.

Contact us!

Kindly click the button below to do a quick intake to provide us with some information about your organization’s goals and needs.
Our trainers will then contact you to set up a meeting.