“Building a good customer service experience does not happen by accident, it happens by design” – Clare Muscutt

Good players inspire themselves, great players inspire others!

“Emotion is the FORCE that impels the mind into the world of intuitive reason.”
– Mary Hambidge.

“Effective communication is 20% of what you know and 80% how you feel about what you know” – Jim Rohn

“Ordinary people think merely of spending time, great people
think of using it” – Arthur Schopenhauer

“In the future, there won’t be female leaders, there will just be Leaders!”
– Sheryl Sandberg

“Leadership is unlocking people’s potential to become better.”
– Bill Bradley